Fix the process. Then automate it.

Process audits, automation builds, and the training to keep it running without me — for businesses running on spreadsheets, workarounds, and one person who knows how it actually works.

The problem

You know the processes that eat your week: manual data entry, "ask Dave, he's the only one who knows how this works," the spreadsheet that's actually a database now. Not broken enough to stop the business. Costing you hours all the same.

Most automation help knows tools, not why the process broke in the first place.


Why this is different

I come at this from governance and controls, not pure tech. That means I check whether it's the right process before I automate it — and build something that holds up when someone asks why it works that way.

I use AI tooling to build fast — process maps, specs, working scripts — at the same hourly rate a slower consultant would charge. But the fix itself isn't "now go live inside an AI tool." The repeatable parts get turned into scripts and automation that run on their own, so the expensive, flexible thinking gets saved for the handful of steps that actually need it.

And I don't just hand over a fix and leave. Once it's proven, I show your team how to keep improving things themselves — using AI where it earns its place, not by default.


Where I work best

01

Google Workspace

Forms, spreadsheets, and email tied together with tailored Apps Script — most teams already have everything they need, it's just not connected yet.

02

Microsoft 365

Power Automate, Excel, Power Query, and SharePoint, actually working together instead of fighting each other.

03

Python & Custom Tools

When the existing platforms can't solve it, a purpose-built script usually can.

85%

Faster monthly reporting

95%+

Time saved on recurring reports

2.5 hrs

Reclaimed weekly from daily admin

Zero

Manual errors in client onboarding

The offer

Process Audit, Automation & Team Enablement

A scoped engagement in two parts. First, I find where the manual work is actually costing you time and money, and fix it — real automation, not just a slide deck of recommendations. Once that's proven, I run practical sessions with your team, built around their own real tasks, so the improvements keep coming after I'm gone.

Process Audit & Build: $120–150/hr, scoped after a discovery call.

Team Enablement: $100–120/hr — a typical 2–2.5 hour session, Q&A included, runs roughly $200–$300.


How it works

01

Discovery call

A short conversation about where the friction actually is.

02

Process audit

I map the current-state process, flag where it's costing you, and put together the roadmap for fixing it.

03

Build

I implement the automation directly: process maps, specs, working scripts.

04

Team enablement (often the natural next step)

Practical sessions built around your team's real tasks, so it doesn't stop when I leave.


Results

The two-phase model in practice: Reddy Group brought me in for a process audit and automation build first. The team training followed.

“Ian ran a practical Claude session for a mixed group of staff across our directors, investment team, finance, project managers, HR and marketing. He asked for real tasks from our people beforehand and built the session around those rather than generic demos, so everyone left with something they could apply to their own work that week. He was also upfront about what Claude can't do, which mattered more to me than a sales pitch. We're picking up more focused sessions with him next.”
— Prabesh Gounder, Business Solutions Manager, Reddy Group

Get in touch

Tell me what's slowing you down.

If you've got a workflow eating your time, a repetitive task, or a process you wish would just fix itself — this is the place. No jargon, no sales fluff, just what's actually possible.

Prefer to talk? Call (021) 590-880 — Monday–Friday, 8:00am–5:00pm.
Based in Auckland, New Zealand.